Managed IT services · Remote-first
IT that stays patched, backed up and out of your way.
Alpha MSP runs the technology for small and mid-sized businesses: Microsoft 365 or Google Workspace, Macs and PCs, tablets, security, backups and a help desk your staff can actually reach. One flat monthly fee per user. No surprises.
Services
Everything your office runs on, managed by one team
Pick a full managed plan or start with the piece that hurts most. Every plan includes monitoring, documentation and a named point of contact.
Microsoft 365 administration
Tenant setup and cleanup, user onboarding and offboarding, licensing, Exchange Online, Teams, SharePoint and OneDrive.
Entra ID · Exchange · Intune
Google Workspace administration
Gmail, Drive, shared drives, Calendar and Meet. User lifecycle, security settings, groups and endpoint management from the Admin console.
Admin console · Gmail · Drive
Mac support
MacBooks and iMacs set up, secured and supported like first-class citizens. Zero-touch enrollment, FileVault, macOS updates and app deployment.
macOS · ABM · MDM · FileVault
Device management
Windows PCs, iPads, Android tablets and shared kiosks enrolled, configured and locked down from day one. Lost device? We wipe it remotely.
ABM · MDM · Intune · Autopilot
Monitoring & patching
Every machine reports in around the clock. Updates are tested and rolled out on a schedule, and we hear about failing disks before you do.
RMM · patch policy · alerting
Security & compliance
MFA everywhere, endpoint protection, email filtering and access reviews. We document controls so audits and insurance forms go faster.
MFA · EDR · policy docs
Cloud storage & backup
Files consolidated off old servers and scattered drives into one organized cloud structure, with backups we test restores from.
SharePoint · OneDrive · Google Drive
Help desk
Staff send an email, call or open a ticket and get a real technician. Most issues are fixed in a remote session while they wait.
Ticketing · remote support
How onboarding works
From first call to fully managed in about a month
Assessment
We review your Microsoft 365 or Google Workspace tenant, devices, backups and accounts, then send a plain-language findings report.
Week 1 · freeOnboarding
Monitoring agents go on every machine, devices get enrolled, and admin access is documented and handed to you.
Weeks 1–2Stabilize
We close the gaps from the assessment: MFA, patch backlog, backup coverage, stale accounts and licenses.
Weeks 2–4Manage
Ongoing help desk, patching, monitoring and security, with a named contact who knows your setup.
Ongoing
Coverage
Nationwide support, wherever your offices are
All of our work is done remotely and securely, so response time doesn’t depend on traffic. We support businesses anywhere in the United States, with the same service whether you have one office, several across the country, or a fully remote team.
- 50states served
- 100%remote delivery
- 1team for every location
- $0trip charges
Why Alpha MSP
Built for businesses that don’t want to think about IT
Flat, predictable pricing
One per-user monthly fee covers support and management. Projects are quoted up front.
You own your environment
Admin credentials, documentation and licensing stay in your name. No lock-in.
One accountable team
We coordinate with your ISP, software vendors and phone provider so you don’t have to.
Microsoft or Google, Mac or PC
We support the platforms you already use, and can move you between them when it makes sense.
FAQ
Common questions
Do you ever come on site?
Our support is remote by design, and nearly everything can be handled that way. When hardware has to be physically installed or replaced, we ship pre-configured devices or coordinate a local technician.
How is pricing structured?
Managed plans are billed monthly per user. The free assessment gives you a written quote based on your actual user count, devices and requirements.
Do you support Macs?
Yes. We support Macs alongside Windows PCs, including setup, security, updates and day-to-day help. Apple devices are managed through Apple Business Manager and MDM, including iPads and single-app kiosk setups.
Do you support Google Workspace as well as Microsoft 365?
Yes. We administer both, and we handle migrations from Google Workspace to Microsoft 365 or the other way around, including mail, calendars and files.
We already have an IT person. Can you work alongside them?
Yes. Many clients use us for monitoring, patching and after-hours coverage while their in-house staff handle day-to-day requests.
What happens if we decide to leave?
We hand over all credentials, documentation and configurations, and help transition to your next provider. Everything is in your name from the start.
Contact
Start with a free IT assessment
Tell us a little about your business. We’ll reply within one business day to set up a short call.
Email us to get started
Include your company name, number of users, and what you need help with. We’ll set up a free assessment call.
Email hello@alphamsp.net